Customer Service Training

Outstanding Customer Service Through Training

Customer Service TrainingIf you asked, what would your customers say about the customer service skills of your staff? Do your staff have the skills and knowledge to promote your products and make recommendations to increase sales? Do your customers return often to experience your great service?

With many years’ experience in a variety of customer service industries, we can design a training program to best suit your business. From up-selling and promoting your products, to dealing with challenging customers, our workshops will focus on getting the results you need. Your staff will be more skilled and confident and your customers will want to return.

Customer service training workshops can be held at your premises, or off-site and generally run for two to three hours. You can engage us for a one-time workshop to address a specific skills gap, or we can develop a set of workshops based on the areas that will develop your staff’s skills and enhance the professionalism and productivity of your business.

Some sample topics:

• Promoting products IS customer service
• Providing an outstanding customer experience
• Dealing with challenging customers
• Communicating in a socially diverse environment
• Improving product knowledge

*Workshop price is based on topic, number of participants and location.

Free Consultation

Name *

Email *


0419 556 781

Take the first step to growing your business and contact us now for a free no obligation consultation